The Objectives:

Orange Bus needed a strategy to drive change in how they recruited people into the business. They were about to embark on significant growth, and in the first year Duo supported them, needed to recruit 50 heads, so knew their traditional way of recruiting through recruitment agencies wasn’t going to be sustainable in the long term. 

The Solution:

Duo worked with Orange Bus in creating an inbound recruitment strategy. This required significant change across the business, and a solid strategy to support. 

Holding sessions with the SMT, and then focus groups with team members and management across the business, Duo developed a change strategy and then implemented an inbound recruitment pipeline model, including integration of a new recruitment software platform, project management system, training of all hiring managers, and a reporting structure.

From this initial recruitment strategy, and the change management of this across the business, Duo then continued to support Orange Bus with recruitment across the whole business for the proceeding four years, until integration of the company into Capita Consulting.

“Duo has been a big part of our growth over the last few years, they have helped us scale up quickly and efficiently and maintain excellent staff retention. We couldn’t wish for a better partner through a period of high growth” Kris Kennedy, COO.

The Measures of Success:

  • Reduced recruitment spend by over 50%. 
  • Drove sustained change that the internal team fully engaged with.
  • Increased quality and value fit of new hires.
  • Increased new staff retention.
  • Supported the business through periods of significant growth, allowing them to scale quickly and efficiently.